College Road Surgery
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, download a registration form and come and see us.
See a GP via video with LIVI
This practice now offers a video GP service – LIVI – to all our patients. To access the service, simply download LIVI from the App store (iphone) or Google Play (Android), and sign up. You can get medical advice, prescriptions and referrals by video, with appointments available on the same day, even at weekends.
Get the LIVI app here: LIVI APP- Join Now
New Phone System
The practice has purchased a new telephone system and installed additional phone lines. The phones will always be busy at peak times (first thing in the morning and early afternoon) so please try to leave non emergency matters to time outside these periods. Appointment bookings and repeat prescriptions can also be made online. To register for this service see below.
Access all Areas
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment, ordering a repeat prescription or accessing your medical records on-line you can now do all three without leaving your home. To register for this service see below.
GP On-line Services
If you haven't yet signed up for GP On-line services simply contact the practice where we will be happy to help you further. GP On-line services makes it easy to book appointments on-line, request prescriptions and view some of your medical records. Find out more about this on: www.nhs.uk//GPonlineservices.
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.
On-Line Services Registration
Please see below link to our registration form for registering with us for online services:
Systm One On-Line Patient Services - Registration Form
GP Teaching / Education
College Road Surgery has recently been registered as a GP teaching practice. As a teaching practice, patients may meet foundation doctors and GP trainees in the surgery or accompanying the doctor on their calls.
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Named/Accountable Doctor Scheme
From April 1st 2015, all practices are required to allocate a named accountable GP to all patients. Therefore, all patients at College Road Surgery have a named, accountable GP, who is responsible for their overall care at the practice. Your named GP has been allocated by the practice. If you wish to know who your allocated GP is please ask at reception. New patients will be given their named accountable GP at the point of registration by the receptionist.
PLEASE NOTE: You can still talk to, or make appointments to see any of our doctors or nurses, not just your named GP, and please be assured that this will not impact your experience at College Road Surgery in any way.
View your medical record online
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(Site updated 18/11/2019)