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When We Are Closedclosed_sign

If an emergency arises and you need a doctor urgently but the surgery is closed, please phone 0121 373 1244. A recorded message will advise you how to contact a doctor.

The practice uses BADGER, a locum service, at weekends and  between 18:30 - 08:30 during the week. You will be offered either telephone advice, the opportunity to attend a Primary Care Centre or receive a home visit.

Please note that when you phone the locum service your telephone conversation may be recorded.

The nearest urgent care centre for minor injuries is at:

Warren Farm Clinic, Warren Farm Road, Kingstanding, Birmingham B44 0BX. It is open from 08.00 - 19:30 every day except Christmas Day.

NHS Direct

Alternatively you can access urgent assistance by calling NHS Direct on 0845 4647. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website