When We Are Closed
If an emergency arises and you need a doctor urgently but the surgery is closed, please phone 0121 373 1244. A recorded message will advise you how to contact a doctor.
The practice uses BADGER, a locum service, at weekends and between 18:30 - 08:30 during the week. You will be offered either telephone advice, the opportunity to attend a Primary Care Centre or receive a home visit.
Please note that when you phone the locum service your telephone conversation may be recorded.
The nearest urgent care centre for minor injuries is at:
Warren Farm Clinic, Warren Farm Road, Kingstanding, Birmingham B44 0BX. It is open from 08.00 - 19:30 every day except Christmas Day.
Alternatively you can access urgent assistance by calling NHS Direct on 0845 4647. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.