Appointments

Make an appointment by visiting our Consulting Room.

Online Appointments

You can book an appointment using our online services.

Patients can also enjoy access to a wide range of services at the touch of a button. Whether managing your appointment, ordering a repeat prescription, or accessing your medical records – you can now do all three without leaving your home.

If you would like to register for our online services, please complete the registration form.

Making an Appointment

The surgery office hours are 08:20-18:30, Monday to Friday however phone lines are open at 08:00. We also hold an evening surgery on Mondays from 18:30-20:30.

Very occasionally the surgery will close for half a day for training purposes and the Badger Emergency out of hours for deputising service will be used.

We ask that patients ring for an appointment after 08:00. The first few appointments of each day are pre-booked so that doctors are able to start seeing patients from 08:30. You may state any preference as to which doctor you wish to see.

We have a system for booking afternoon on the day appointments from 12:00. This hopefully makes it easier for patients who work to get an appointment. Please ask reception for more details.

Advanced Nurse Practitioners / Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse or advanced nurse practitioner rather than a doctor.

Practice nurses and advanced nurse practitioners are qualified to deal with many ailments and you may be seen more quickly.

The nurses hold a selection of pre-booked surgeries Monday-Friday. If you need to see a nurse please visit the Consulting Room to make an appointment.

Telephone Advice

If you need to speak to a doctor or nurse on the telephone, please call 0121 373 8842 and arrange a mutually convenient time (usually after morning surgery).

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Patients who are late for an appointment may be asked to re-book at the discretion of the clinician.

Patients under 16 years of age

Patients under the age of 16 years old who are suffering with urgent conditions will be contacted by telephone or seen face to face on the same day.